Shipping policy
At Monk Ambrence, we are committed to delivering your order safely and on time.
Order Processing
- Orders are processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
- Standard delivery usually takes 5–10 business days, depending on your location.
- Delivery times may vary during peak seasons, holidays, or due to unforeseen courier delays.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before payment.
- Free shipping may be offered on selected orders or promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS (where available) to monitor your shipment.
Delivery
Please ensure that the shipping address and contact details provided are accurate. Monk Ambrence is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
Damaged or Lost Packages
If your package arrives damaged or is lost during transit, please contact our customer support team within 48 hours of the expected delivery date. We will work with the courier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact our customer support team through our official contact channels.
Monk Ambrence
Delivering Style, Every Step of the Way.